2024 - Present
Salesforce, Data & AI
Architecture · Integration · Delivery
Salesforce and AI integration architecture
Design and build Data & AI integrations connecting Salesforce with Pinecone, OpenAI, Sierra and external AI agents.
- Architect secure CRM-to-AI integration patterns using REST APIs, action schemas, custom endpoints and governed data access.
- Define technical roadmaps, work breakdown structures and solution documentation for AI-centric transformation initiatives.
- Build middleware using Python, AWS Lambda and API Gateway, including role-aware access controls and least-privilege data handling.
- Create TypeScript validation frameworks to simulate agent behavior and validate business logic before production deployment.
- Develop metadata and JSON schema automation to support AI orchestration and CI/CD configuration workflows.
2018 - Present
Salesforce Platform
Architecture · Development · Automation
Salesforce architecture, development and product engineering
Deliver Salesforce solutions across Sales Cloud, Service Cloud and Experience Cloud, combining architecture, development, integrations, automation and platform governance.
- Translate complex business requirements into scalable data models, flows, Apex services, LWCs and platform designs.
- Build custom REST endpoints, Salesforce-native apps, automated portals and business process extensions.
- Integrate Salesforce with third-party services for document generation, e-signature, identity verification, webinars and external data enrichment.
- Lead migration, re-offer and platform evolution initiatives with attention to data integrity, maintainability and stakeholder alignment.
- Improve CI/CD, test quality, refactoring practices and secure software development standards across delivery teams.
2022 - Present
WordPress
Security · Performance · Maintenance
WordPress operations, security reviews and performance optimization
Maintain a high-visibility editorial WordPress site with a focus on site integrity, plugin stability, theme improvements, WooCommerce readiness and operational continuity.
- Perform security reviews, malware checks and remediation to protect site integrity.
- Maintain and update WordPress plugins, reducing compatibility issues and operational risk.
- Implement CSS and theme improvements to enhance responsiveness, readability and visual consistency.
- Execute resource cleanup, configuration reviews and performance improvements to reduce server load and improve page-load efficiency.
- Support independent maintenance, monitoring and practical troubleshooting for editorial continuity.
Independent projects
Bluesky / AT Protocol
Protocol research · Product architecture
Bluesky / AT Protocol independent architecture projects
Designed and built public-facing experiments on the AT Protocol, including custom feeds, analytics dashboards, community-domain handles and DNS/profile automation.
- Built custom feeds using Node.js, Docker, MongoDB and Bluesky/AT Protocol data streams.
- Created analytics dashboards to monitor feed activity, posting patterns and community engagement.
- Implemented domain-handle and redirect automation using serverless AWS patterns and DNS workflows.
- Demonstrates independent architecture, protocol research, product thinking and operational ownership.
2014 - 2018
Product and Platform Leadership
Architecture · DevOps · MVP Delivery
Full-stack platform architecture and technical leadership
Designed and led delivery for a video advertising and revenue assignment platform, connecting product discovery, backend APIs, responsive frontend delivery and infrastructure operations.
- Defined system requirements and architecture for high-availability web applications.
- Led development teams, stakeholder communication, technical direction and resource coordination.
- Handled DevOps configuration, infrastructure design and delivery workflow improvements.
- Engineered backend APIs and integration layers to support frontend products and revenue logic.
- Built MVP-oriented delivery practices that connected business value with practical implementation.
2010 - 2015
Enterprise Web Platforms
.NET · PHP · SQL · IIS
Regional web platforms and legacy modernization
Maintained and developed large-scale regional web properties, focusing on backend services, MVC architecture, service integrations and modernization of legacy applications.
- Developed enterprise web applications using ASP.NET MVC and service-oriented patterns.
- Implemented and consumed SOAP APIs for secure contract-based integrations.
- Migrated legacy PHP codebases into more responsive and maintainable web frameworks.
- Worked across .NET, MVC, SQL, IIS, HTML5, PHP, JavaScript, jQuery, AWS and MySQL.
2009 - Present
Communication and Public Work
Writing · Broadcasting · Documentary
Technical communication, research and narrative practice
Complement technical work with experience in writing, broadcasting, documentary direction, journalism and communication sciences.
- Publish technical and security-focused writing for the Salesforce ecosystem.
- Co-hosted a radio show about internet culture, cyberculture and communication theory.
- Co-directed the documentary Hélices, strengthening research, interviewing and complex narrative structuring skills.
- Worked as a freelance videographer, journalist, content creator and editor in an international news context.